customer service

markeggertsen's picture

My soapbox: The customer isn't always right

Where’s my soapbox? Time to pontificate.

Consumers have a huge lesson to learn.

No, the customer is NOT always right. When companies get less micromanaged and greedy, and consumers smarten up a bit on the topic of LIFE, only then will this platitudinal public service nightmare end.  Read More »

fanaile essence's picture

Shouldn't Big Corporations have Big Customer Service? (Or, why AT&T sucks)

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When you pay for a product, you expect that product to be delivered with a smile. And if something goes wrong, you expect the seller of that product to fix it; right? It's the same thing if you pay for a service - or at least it should be.  Read More »

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