business practices

When Customer Satisfaction Gets a Back Seat

My sister recently attended a Motel 6 location for a weekend stay. The rooms were not up to par. Now it is understandable that you get what you pay for, but since when did being treated poorly by the employees take a front seat to satisfying the customer?

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ediblewoman's picture

Wee Tiny Opportunism

Brain Drain is a lunchroom CEO. He has developed a cafeteria-based "business" that sounds more like a (food) pyramid scheme. It works like this:

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T_Time's picture

Lessons from West Wing

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Recently I have been watching the West Wing a lot because someone got the season pack for me for graduation and I always loved the show when it was on.  For those of you who didnt love the show or who never heard of the show it is about a fictional president and his senior staff and follows them through major events in, you guessed it, the West Wing.

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